About us

Zumbach Electronics Corp. USA

CORPORATE PROFILE - USA

North American Headquarters
Zumbach Electronics Corp.

Serving the USA, Canada, Mexico, Part of Central America, and The Dominican Republic

140 Kisco Avenue
Mount Kisco NY 10549-1407

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Other offices in USA, Canada, Central America and the Caribbean

  Tel Email Fax
Sales: 914-241-7080 Extension 1 sales@zumbach.com 914-241-7096
Sales Administration: 914-241-7080 Extension 2 sales@zumbach.com 914-241-7096
Service: 914-241-7080 Extension 3 service@zumbach.com 914-241-2305

Key Personnel - USA

Zumbach Management Zumbach Sales Zumbach Service and Customer Support
Sven A. Naegeli, V.P. / General Manager Keith F. Donahue, Vice President Sales Bill Byrd, Customer Service Manager
Keith F. Donahue, V.P. Sales Kevin J. Weaver, V.P. Application and Sales Engineering  
Kevin J. Weaver, V.P. Application and Sales Engineering Keith F. Donahue, National Sales Manager - Steel Industry  
Sigrid G. Fuchs, Controller Tim Moore, Area Sales Manager  

Area Sales Offices

Northeastern States
Albany, New York
Southeastern States
Chattanooga, Tennessee
Western States
California Office
Tim Moore Adam Grier Keith F. Donahue
Tel.: 914-924-7210 Tel.: 914-924-7209 Tel.: 914-924-7204
tmoore@zumbach.com agrier@zumbach.com kdonahue@zumbach.com

Representation in USA, Canada, Mexico, Part of Central America, and The Dominican Republic

USA:

CANADA:

MEXICO and CARIBBEAN:

MIDDLE-CENTRAL AMERICA:



Zumbach Customer Support North America

Service in North America including Mexico, Part of Middle America, and The Dominican Republic

Zumbach Electronics Corp.
140 Kisco Avenue
Mount Kisco NY 10549-1407

Tel.: 914-241-7080 Extension 3
Fax: 914-241-2305
service@zumbach.com

Technical Services Manager
Leonard A. Galish
Tel.: 914-241-7080 / Ext. 261

Assistant Service Manager
Daniel Cueni
Tel.: 914-241-7080 / Ext. 353

Before Returning any items or equipment, please obtain a Return Authorization (RA) Number by calling 914-241-7080 – Service, Extension 3.

Customer support is an important part of ZUMBACH’s offering. Ever increasing demands on documented quality, product uniformity and material savings are bringing on-line instrumentation, data acquisition and process control systems into the focus of management. Many production lines are equipped with sophisticated solutions from Zumbach and will no longer be operated without these systems . Today, we emphasize customer support in our partnership with our customers.

Our North American Headquarter is located in Mount Kisco New York. From this 16,500 square foot location, we coordinate our Customer Support Teams and operate our call center. Most of our customer support engineers have been with the company for 15 and more years. When not traveling, they support our customers on the phone. Our customer support team has access to our engineering team, located here in Mount Kisco, as well, to answer any questions our customers might have.

In addition to the customer support team, we have an house service team dedicated to servicing of systems that are being sent in for repairs and spare parts customers might order. We pride our selfs in our ability to repair all of our systems in New York, keeping the repair turn around time to a minimum or delivering spare parts right from our ware house.

In addition to Mount Kisco New York location, we have have customer support engineers located in Indianapolis – Indiana, Las Vegas -Nevada and San Luis Potosi – Mexico.